Which of the following terms refers to advising a client to purchase a different policy than the one originally intended?

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Prepare for your Accident and Health Insurance Agent/Broker Exam. Use flashcards and multiple choice questions to enhance your knowledge. Each question includes hints and explanations. Get exam-ready now!

The term that refers to advising a client to purchase a different policy than the one originally intended is twisting. Twisting occurs when an agent encourages a client to replace an existing insurance policy with a new one, typically to benefit from commissions or other incentives. This practice can potentially mislead clients, as it may not always be in their best interest to switch policies, especially if the new coverage does not provide greater value or protection than the original.

Churning, while similar in nature, specifically relates to the practice of re-selling an existing policy or altering the terms in such a way that it benefits the agent financially, rather than genuinely improving the client's coverage. Rebating involves providing clients with incentives or discounts that are not allowed by law, and reassigning does not pertain specifically to policy purchases but rather to the transfer of policy rights or beneficiaries. Thus, twisting accurately captures the scenario where a client is advised to switch policies in a manner that's often motivated by the agent's interests rather than the client's best interests.

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